Aurah Pharma
Everything you want to know
We give clear, direct answers to the most common questions about your formulas, your shipping and how to take care of yourself.
Jump straight to what you're looking for
Your formulas and how to take them
What we're asked most about choosing, combining and taking your Aurah formulas.
We get asked this almost every day
How do I take each formula?
Each formula has a specific dose and schedule:
- SPM1 capsule at night, every day of the month.
- FLOW+1 capsule a day, after meals.
- FÉRTIL2 capsules at night.
- MENO2 capsules at night.
- NAD+1 capsule in the morning.
- R-NEW2 capsules in the morning.
- G-HELP11 capsule 30 minutes before breakfast and 1 capsule 30 minutes before lunch.
- Z-LEEP3 capsules at night.
If you take any medication or have a health condition, check with your doctor before starting.
Telemedicine with the doctor · subject to availability
You can take our 2-minute quiz and we'll put together a personalized combination based on how you feel, or message us directly on WhatsApp and we'll help you choose.
No. Aurah Pharma supplements can be purchased without a prescription. If you have a condition, take medication, or are pregnant or breastfeeding, consult your healthcare professional before taking them.
Yes, several of our formulas can be part of the same routine, depending on your goals and your particular situation. If you take medication, have a medical condition, or are pregnant or breastfeeding, consult your doctor before combining them. If you're not sure which ones to choose, message us and we'll help you find the best combination for you.
Timing can vary depending on the formula, your habits and your body's needs. Some people may notice changes during the first few weeks, while others need more time of consistent use. To keep your supplementation consistent, we recommend a 3- to 6-month period of use. Results may vary from person to person, and supplements work best as a complement to healthy habits.
Yes. All our supplements are 100% vegan, free of gluten, lactose and soy, and GMO-free (genetically modified organisms).
Each jar is designed for approximately 1 month of use, following each formula's recommended dose.
No. Aurah Pharma specializes in women's wellness, so some of our formulas are developed specifically for women's needs. However, FLOW+, NAD+, R-NEW, G-HELP1 and Z-LEEP can be used by both women and men, according to their needs and goals.
No. G-HELP1 is a dietary supplement, not a weight-loss medication. It's formulated to support satiety, appetite control, energy metabolism and the maintenance of healthy glucose levels. Its results also depend on factors such as diet and physical activity, so it should be used as a complement to healthy habits.
Every body can react differently. If you notice something unexpected, stop taking it and consult your doctor.
Can't find your question?
Message us on WhatsAppHealth and safety
Important information for taking your formulas responsibly.
During pregnancy, breastfeeding or postpartum, it's best for any formula to be reviewed first with your doctor or gynecologist, because every woman and every stage is different. Message us and we'll share the complete information on the product you're interested in so you can review it with your specialist.
It depends on the formula and the medication you're taking. If you use birth control or another treatment, we recommend consulting your doctor before starting. If you need it, we can share the complete ingredient list of the formula you're interested in for your specialist to review.
Our formulas are designed to support different stages and conditions, but they don't replace a diagnosis or medical treatment. We recommend checking with your doctor before starting, and we're happy to guide you on which formula could best support you.
No. Our formulas are designed to support your well-being, not to replace medical treatments, prescribed medications or a professional consultation. If you're under treatment, always consult your doctor before adding something new to your routine.
Can't find your question?
Message us on WhatsAppOrders and shipping
Everything practical about your purchase, in one place.
The most searched question
How long will my order take to arrive?
3 to 7business days
Once shipped, your order usually arrives within approximately 3 to 7 business days. Timing may vary depending on the destination and the carrier.
For now we ship across Mexico. We're working to be able to ship to other countries soon.
The cost is calculated based on your postal code and neighborhood (colonia). You can see it at checkout on the site, or message us on WhatsApp with those details and we'll quote it for you.
Yes. As soon as your order ships, we'll share your tracking number and the link to track it until it arrives at your door.
Yes, but only during the first 4 hours after your purchase. Once we generate the shipping label, changes are no longer possible. Message us on WhatsApp as soon as possible if you need to adjust anything.
If your order arrives damaged or incomplete, report it within the first 12 hours after receiving it and we'll resolve it. If the carrier loses it or is unable to deliver it, your purchase is protected: we'll resend your formulas at no additional cost.
We can't accept product returns once opened. If you bought something by mistake, contact us within the first 4 hours to change it before it ships. After that time, changes and refunds are no longer possible.
On the website you can pay by card (Visa, Mastercard, Amex or Discover) through Stripe. If you buy through WhatsApp, you can pay by bank transfer, OXXO deposit, or with a secure Stripe payment link.
Can't find your question?
Message us on WhatsAppPrices and discounts
How to take care of yourself without price being an obstacle.
No, we no longer offer subscriptions or recurring charges. What we do offer are volume discounts: the more jars of a formula you buy, the better the price per unit.
3 jars10%off
6 jars15%off
Applies to jars of the same formula. All products ship together in a single order.
Can't find your question?
Message us on WhatsAppWe couldn't find “”
Try another word or message us and we'll help you directly.
Message us on WhatsAppNine formulas
To support you at every stage
Find the formula that best fits what your body needs today.
Didn't find your answer?
We're here to support you
Message us on WhatsApp or find your ideal formula in 2 minutes.
